Respect the roomTreat staff, members and shared spaces with consideration.
Respect privacyBe careful with phones, filming and quieter spaces.
Use spaces properlyFollow posted guidance for training, tanning, massage beds and recovery.
Follow team guidanceIf the team steps in, their decision is final in the moment.
01

The XF standard

  • Treat staff and other members with respect at all times.
  • Follow all club signage, local posted guidance and team instructions.
  • Use facilities as intended and report faults or damage to the team.
  • Behaviour that affects safety, privacy or the experience of others may lead to access being restricted or withdrawn.
02

On the floor

  • Return weights, attachments and accessories after use.
  • Wipe down benches, machines and mats when needed.
  • Keep walkways clear and avoid reserving multiple pieces of kit.
  • Control weights and equipment at all times.
  • Give other members space to train and share equipment fairly at busy times.
03

Phones, filming and privacy

  • Keep calls short and speaker audio off the training floor.
  • Filming must be brief, respectful and must not disrupt the club environment.
  • Do not film, photograph or post staff or other members without their clear consent.
  • Photography and filming are never permitted in changing rooms, toilets or other private areas.
04

Changing rooms and shared spaces

  • Use lockers for bags and personal items wherever possible.
  • Leave benches, vanities and floor areas clear after use.
  • Respect other members’ privacy in all shared spaces.
  • Food, noise and phone use should stay considerate in quieter areas of the club.
05

Sauna and recovery

  • Use recovery spaces in line with your membership, credits and posted site guidance.
  • Keep voices low and respect the quieter atmosphere.
  • Leave the room promptly when your session is complete.
  • Do not bring food or disruptive phone use into recovery areas.
06

Tanning

  • Tanning rooms are for single-person use only.
  • Follow all posted guidance, timing limits and team instructions before each session.
  • Protective eyewear must be worn where required.
  • Leave the room clean and ready for the next member.
  • Stop your session and speak to the team if you feel unwell or unsure.

Posted in-room guidance always applies.

07

Massage beds

  • Use one session at a time and follow any booking or queuing guidance in club.
  • Use the bed as intended and follow the on-screen instructions.
  • Wear clean training clothing and do not use the beds when wet from shower or sauna.
  • Wipe down the bed after use and report any issue to the team.
  • Do not reserve the room for others or remain inside once your session ends.
08

If the team needs to step in

If behaviour, hygiene, privacy or misuse affects the club environment, the team may end a session, refuse access to a facility, or take further action under your membership terms. The goal is simple: keep XF feeling good for everyone in it.